the.LAB / CUSTOMER INFORMATION
Digital delivery
The Starter Vault is supplied as a downloadable ZIP. No physical goods are shipped.
Checkout is closed pending tests of payment, receipts and download access. We’ll publish the delivery timing once those checks are complete.
Planned delivery
We plan to use Payhip for digital delivery and Razorpay for payment processing. The intended flow is a purchase confirmation email with a secure download link after successful payment. The integration is pending and unavailable for orders.
Opening the vault
Download the ZIP to a computer, extract it, open the extracted folder as a vault in Obsidian and select START HERE. You can read the Markdown files in a text editor. The linked navigation and Canvas map work best in Obsidian.
If a download is missing or fails
Once ordering is available, check your order confirmation for the download instructions. If those instructions are sent by email, check the email used at checkout and its spam folder. For an access issue, provide the order reference and the error you see so support can find the order.
See customer support information